AI Explained 2025
What is an Agent in AI? | Troika Tech Explains
An AI agent is an autonomous entity that perceives its environment, acts upon it, and learns to achieve specific goals.For understanding AI agents is crucial for making informed decisions about automation and growth. As India’s leading AI solutions provider, Troika Tech helps enterprises unlock efficiency and innovation with AI agents.
AI agents are strategic assets that enable scalability, cost efficiency, and personalization. This video explains the different types and their applications. Follow us on Instagram.
Types of Agents in AI
- Simple Reflex Agents: Work on if-then logic without memory.
- Model-Based Reflex Agents: Use an internal model of the world to make decisions.
- Goal-Based Agents: Choose actions by considering future goals.
- Utility-Based Agents: Optimize actions based on a "utility score" to find the best solution.
- Learning Agents: Improve performance by learning from experience, like our SupaAgent AI bots adapt based on customer behavior.
Applications of AI Agents Across Industries
BFSI & Healthcare
AI chatbots for customer service, fraud detection agents, virtual health assistants, and appointment scheduling bots are transforming these sectors .
Retail, E-Commerce & Real Estate
Personalized shopping assistants, automated order tracking via WhatsApp and RCS, and AI agents for lead qualification are driving growth. Learn more on our services page.
Politics & Manufacturing
AI agents engage voters via WhatsApp, perform real-time sentiment analysis, conduct predictive maintenance, and optimize supply chains. Explore our website dev services.
Why Troika Tech Outshines Competitors
We offer a proprietary AI engine, 13+ years of expertise, and a 98% client retention rate. We are recognized as one of India’s Emerging Leaders to Watch in 2025.
Case Study: Real Estate AI Agent in Mumbai
A leading Mumbai developer partnered with us to improve lead conversion. Our SupaAgent AI, integrated with WhatsApp API, delivered:
- 5,000+ qualified leads nurtured in 90 days.
- Site visit confirmations rose by 45%.
- Sales conversion improved by 20%, reducing dependency on human agents.
Why CXOs Trust Troika Tech
- Boardroom Relevance: Campaigns tied to KPIs like revenue and retention.
- Compliance-First Approach: Adherence to TRAI, GDPR, and WhatsApp policies.
- Scalability: Solutions that scale from startups to enterprises.
- Local Advantage: Mumbai-based, with on-ground knowledge and support.
FAQs About AI Agents
1. What exactly is an agent in AI?
It's an autonomous system that perceives its environment, processes inputs, and acts to achieve goals .
2. Are AI agents only for large enterprises?
No, any business can deploy AI agents to scale operations efficiently. See our Top AI Website Builder page.
3. How do AI agents help CXOs directly?
They provide data-driven insights, automate operations, and ensure scalability, enabling leaders to focus on growth. Check our location on Google Maps.
4. Why choose Troika Tech for AI agents?
We combine AI, compliance, and ROI-driven strategies to deliver measurable business impact.
Conclusion
An AI agent is a business transformation tool. With AI-powered innovation and proven expertise, Troika Tech stands as the best AI agent company in Mumbai, trusted by enterprises to deliver measurable growth and a competitive advantage.
If you are a CXO or decision-maker in Mumbai, partner with Troika Tech to unlock efficiency and growth. Call us at +91 98212 11755 or visit TroikaTech.in to explore AI-driven possibilities.
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